Scope
This Privacy Policy applies to personal information processed by Skyes Over London LC through websites, apps, forms, SMS, email, AI tools, SaaS products, client services, creator programs, commerce workflows, logistics workflows, developer tools, support, and business operations.
Information we collect
We may collect identifiers, contact information, account details, authentication information, billing and transaction information, support messages, communication preferences, device and log data, usage data, form submissions, files, media, prompts, outputs, project data, route or delivery information, creator profile data, business records, and information you authorize through integrations.
How we use information
We use information to provide and improve services, respond to inquiries, process transactions, coordinate services, send operational notices, send opted-in marketing or SMS communications, secure systems, prevent abuse, personalize experiences, train or evaluate systems where permitted, comply with law, and enforce agreements.
AI data use
Prompts, files, business records, outputs, and interaction logs may be processed by AI systems or third-party model providers when you use AI features. We do not claim ownership of customer content solely because it is processed by our AI features. Customers should not submit regulated, confidential, or highly sensitive information unless the applicable plan or signed agreement allows it.
Sharing
We may share information with service providers, infrastructure hosts, payment processors, communication providers, analytics providers, legal advisors, security vendors, fulfillment partners, customer-authorized integrations, and authorities where required by law. We do not sell SMS opt-in consent or phone numbers for third-party marketing.
Your rights
Depending on your location and relationship with us, you may have rights to access, delete, correct, restrict, object, opt out of certain sharing or targeted advertising, withdraw consent, or appeal a privacy decision. Requests can be sent to the contact email listed on this site.
California notice
California residents may have rights to know, access, delete, correct, opt out of sale or sharing, limit use of sensitive personal information, and not be discriminated against for exercising privacy rights where the law applies.
International users
If you access services from outside the United States, information may be processed in the United States or other jurisdictions where service providers operate. We use appropriate safeguards where required.
Security
We use reasonable administrative, technical, and organizational safeguards. No online system can be guaranteed completely secure, and users remain responsible for securing credentials, connected accounts, and devices.
Retention
We retain information as needed for service delivery, business records, legal compliance, dispute resolution, security, audit, backups, fraud prevention, and legitimate operations.
Contact
Privacy requests may be sent to grayskyes@solenterprises.org. Include the service, account, request type, and enough information for verification.
Contact and legal notices
Questions, legal notices, privacy requests, intellectual-property notices, and support requests may be sent to grayskyes@solenterprises.org. Include the applicable service, account, order, URL, content, and facts needed to investigate.